We are a hate crime reporting bureau, if you feel you have been discriminated against please let us know. You can also report hate crime here Report It.
Telephone0808 278 7961
Adviceline number, Citizens Advice will not charge you to call our national phone service, however your service provider might do. (Monday - Thursday 9:30am to 3pm)
For Foodbank vouchers or to book/change an appointment please call 01304 202442 (Monday to Thursday 9:30am to 3pm). Please note that although your call may not be answered, your number will be logged and we'll try to call you back as soon as someone is free.
In person at our offices
Because of COVID-19 our offices are only open to appointments only.
Maison Dieu Gardens, Maison Dieu Road, Dover, CT16 1TG
The Deal Centre, 3 Park Street, Deal, CT14 6AG
You can chat online to an adviser, the person you speak to may not be from our bureau but anyone you talk to will be a fully trained adviser (Monday to Friday 9am to 5pm). Out of hours you will be able to send an email and it will be answered as soon as possible.
Chat Online Now