Dover White Cliffs

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Contact Us

We are a hate crime reporting bureau, if you feel you have been discriminated against please let us know. You can also report hate crime here Report It.


0808 278 7961

Adviceline number, Citizens Advice will not charge you to call our national phone service, however your service provider might do. (Monday - Thursday 9:30am to 3pm)

For Foodbank vouchers or to book/change an appointment please call 01304 202442 (Monday to Thursday 9:30am to 3pm). Please note that although your call may not be answered, your number will be logged and we'll try to call you back as soon as someone is free.

In person at our offices

Because of COVID-19 our offices are only open to appointments only.


Maison Dieu Gardens, Maison Dieu Road, Dover, CT16 1TG


The Deal Centre, 3 Park Street, Deal, CT14 6AG


You can chat online to an adviser, the person you speak to may not be from our bureau but anyone you talk to will be a fully trained adviser (Monday to Friday 9am to 5pm). Out of hours you will be able to send an email and it will be answered as soon as possible.

Chat Online Now

We regularly post useful information to our social media which can be found here.

Issues dealt with directly (2019/20)
Pounds of debts written off (2019/20)
Foodbank Vouchers Issued (2019/20)
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Generously supported by Dover District Council, Dover Town Council, Deal Town Council, and local Parish Councils
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Advice Quality Standard
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Authorised and regulated by the Financial Conduct Authority FRN: 617587