Due to COVID-19 we are only giving advice by telephone, email, and pre-booked face to face appointments.
For Foodbank vouchers or to book/change an appointment please call 01304 202442 (Monday to Thursday 9:30am to 3pm). If your call is not answered, your number will be logged and we'll call you back within 2 working days. If you call us from a withheld number we will be unable to call you back.
In person at our offices
Because of COVID-19 we are only seeing people face to face with pre-booked appointments.
You can chat online to an adviser, the person you speak to may not be from our bureau but anyone you talk to will be a fully trained adviser (Monday to Friday 9am to 5pm). Out of hours you will be able to send an email and it will be answered as soon as possible.
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Hate Crime Reporting
We are a hate crime reporting bureau, if you feel you have been discriminated against please let us know. You can also report hate crime here Report It.