Dover White Cliffs

Need help?

Contact Us

Due to COVID-19 we are only giving advice by telephone, email, and pre-booked face to face appointments.


Telephone

For Foodbank vouchers or to book/change an appointment please call 01304 202442 (Monday to Thursday 9:30am to 3pm). If your call is not answered, your number will be logged and we'll call you back within 2 working days. If you call us from a withheld number we will be unable to call you back.

In person at our offices

Because of COVID-19 we are only seeing people face to face with pre-booked appointments.

Chat Online

You can chat online to an adviser, the person you speak to may not be from our bureau but anyone you talk to will be a fully trained adviser (Monday to Friday 9am to 5pm). Out of hours you will be able to send an email and it will be answered as soon as possible.


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Dover District Council Grants

If you are in debt to your energy supplier and are struggling to pay it, please contact us.


We are a hate crime reporting bureau, if you feel you have been discriminated against please let us know. You can also report hate crime here Report It.


We regularly post useful information to our social media which can be found here.

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Issues dealt with directly (2020/21)
Debts written off (2020/21)
Foodbank Vouchers Issued (2020/21)
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Generously supported by Dover District Council, Dover Town Council, Deal Town Council, and local Parish Councils
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Authorised and regulated by the Financial Conduct Authority FRN: 617587